Juggle Street Pty Ltd (ABN 80 600 449 938) (collectively referred to as “Juggle Street”, “we”, “us” or “our”) is committed to protecting the privacy of personal information we hold in accordance with the Privacy Act 1988 , the Australian Privacy Principles and the The Privacy Act 1993 in New Zealand. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
By using the Juggle Street Platform, you consent to our collection and use of your personal information in the manner set out below.
Personal information includes any information or opinion about an identified individual, or an individual who is reasonably identifiable regardless of whether the information is true or not, for example, a person’s name, address and other contact details.
Sensitive information includes health information as well as information which is also considered personal information, for example, information or an opinion about an individual’s religious beliefs, political opinion, racial origins and membership of a professional or trade association or trade union.
From time to time, you may be able to visit the Juggle Street Platform and deal with us anonymously or by pseudonym. However, we require certain personal information to be able to provide you with the services or information you seek. If you do not provide us with certain required information, we may not be able to provide you with access to those services or respond to your request in the way you expect.
For example, we may not be able to respond to your enquiry, assess your application to register as a Sitter on the Juggle Street Platform, enter you in a promotion, or send you requested information.
We only collect personal information which is reasonably necessary for, or directly related to, one or more of our functions or activities.
The types of personal information we collect from you will depend upon the type of interaction that you have with us. Broadly speaking, the types of personal information that we collect may include the following:
Where we do collect sensitive information from you, such as health information, we will not do so without your consent.
We may collect personal information from you in a number of ways, including the following:
We may also collect personal information from third parties, for example:
We collect other information from you which is not personal information. For example, general information about visitors to our Website is collected for general statistical reporting – such information includes service provider, browser type, pages accessed on our Website and what site you came from – however, this information cannot be used to personally identify you.
Your personal information may be used by us in a number of ways, including the following:
If you would like to unsubscribe (or “opt out”) from receiving any future direct marketing material, please email us or use the “unsubscribe” link in our direct marketing emails. We will respond to your unsubscribe request within a reasonable period after your request is made.
We may disclosure your personal information in a variety of circumstances including the following:
Juggle Street may also provide personal and other information to a purchaser or successor entity in connection with the sale of all or part of Juggle Street.
We do not sell your name or other personal information to third parties, and do not intend to so in the future.
We take reasonable steps to ensure that the personal information we collect and use is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to a large extent on the information you provide.
You can update your personal information at any time. We ask you to keep your information as current as possible so that we may continue to provide the Juggle Street Platform to you. Please help us by:
(a) letting us know if there are any errors in the information we hold about you; and
(b) keeping us up-to-date with changes to your information, such as changes to your name or address.
If you have a Sitter Profile or Juggler Profile, you may update your details via the Juggle Street Platform.
If you are a parent or guardian of a minor who has registered as a Sitter, please note that you may request us to destroy or de-identify your child’s personal information.
You have a right to request access to your personal information held by us. You are also able to update your details or remove your details should you wish to “opt out” in the future. Should you wish to access, update or remove your details, please email us.
Alternatively, if you have a Sitter Profile or Juggler Profile, you may access the personal information we hold about you via the Juggle Street Platform.
Juggle Street will ordinarily grant you access to your personal information which we hold unless there is a permitted reason for not doing so. If there is a permitted reason for not providing you with access, we will provide you with a written explanation setting out the reasons for our refusal of your request (unless it is unreasonable for us to do so). We will also inform you of the mechanism to complain about our refusal at that time.
Please note that we may charge a reasonable fee for responding to your request for access.
We will take such steps as are reasonable in the circumstances to maintain the security of and to prevent misuse, interference and loss as well as unauthorised access, modification or disclosure of your personal information.
We have implemented a variety of security measures to safeguard the privacy of your personal information. These measures include the following:
While we strive to protect your personal information, we cannot guarantee or warrant its complete security. No data transmission over the Internet can be guaranteed to be 100% secure. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect of your use of the Juggle Street Platform or any information you post to, or transmit to or via the Juggle Street Platform.
If you have an online account, your account will be able to be accessed by anyone who knows your login details. You should keep you login details, and any other information you use to remember these details, in a private and secure manner.
Juggle Street accepts no responsibility for information that is disclosed to or obtained by parties who know your login details.
If you have a complaint or concern about the way in which your privacy has been handled, please send an email to firstname.lastname@example.org. We will send you an email within 5 working days of the date we receive your complaint or concern to confirm that we have received your email. We will then investigate your complaint or concern and provide you with our response within a reasonable timeframe. If, after receiving our response, you still consider that your privacy complaint has not been resolved, you may then, for example, take your complaint to the New Zealand Privacy Commissioner.
Cookies are small text files that may be placed on your computer or other device by websites when you visit them. Cookies enable Juggle Street to recognise your device on a subsequent visit by that device to the Juggle Street Platform and allow us to deliver a more personalised experience by providing information to us. Cookies are essential for some Platform functions and these functions will not work in the absence of those cookies.
You can use the browser privacy functions to clear the cookies already on your computer or to block cookies in the future by altering the browser privacy settings. However, please note this may cause some of the functionality of the Platform to not work correctly.
Google uses this information to evaluate your use of the Juggle Street Platform, to compile reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may disclose this information to third parties where required to do so by law, or where the third parties process the information on Google's behalf. However, Google does not associate your IP address with any other data it holds.
Last Updated:21st August 2018
Juggle Street Pty Ltd
Phone: +61 2 8001 6263
Address: Level 2, 11 York Street, Sydney NSW 2000