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Trust & safety is at the core of everything we do

Identidy check - Mobile phone verification needs to be completed before a profile is activated on Juggle Street. This is fast, secure and ensures that each person is who they claim to be.

Mobile Number Exchange

Phone numbers are only shared between Juggle Street users who have a confirmed job.

Private Profile

All parent profiles are private and only visible to other JuggleSt users.

Online Chat Service

Online chat is a private messaging service for Juggle Street users. Email addresses are hidden.

Map Location Pins

Map location pins are only visible to other Juggle Street users and its position is only “approximate”.

Home Address

Helper addresses are never shared. Parent addresses are only provided to a helper when a job is awarded.

Guardian Approval

Helpers aged 14 – 17 require parent/guardian approval before they're allowed to participate in the Juggle Street network.

Trust & Safety On Juggle Street

Ratings & Reviews build trust

A Juggle Street helper with a job history may have 5 star ratings and/or written reviews provided by local parents. Over time, these paint a picture of the helper's reliability and performance on the job.

Parents often rely on ratings, and especially written reviews when selecting a helper for a job.

Insurance Included

Parents and legal guardians (Jugglers) with an active subscription receive automatic Public Liability Insurance when their job is posted, applied and awarded on Juggle Street.

This complementary insurance arranged by Aon covers Jugglers' legal liability to third parties (Helpers) for personal injury and property damage related to a job posted on Juggle Street. *

* Terms, Conditions and Exclusions apply. Click here to learn more about insurance.

Trust & Safety Explained

Parents Need To Know

PRIVACY - All parent profiles are private and only visible to other Juggle Street users, they cannot be found by someone browsing the web.

IDENTITY CHECK - A mobile phone based identity check is conducted on all family and helper accounts.

USE PROFILES TO DECIDE WHO TO CONNECT WITH - All helper profiles include a photo and some also have a personal video. It also includes a description of their experience & skills, Driver's License, 5 star ratings and written reviews from other parents. All this information allows you to decide which helpers you want to connect with. Once connected, you can communicate directly via online chat.

AWARDING A JOB SHARES PHONE NUMBERS - Your mobile number is not visible on your Juggle Street profile. When you award a job, your mobile number is shared with that helper, and the helper's mobile is given to you. Mobile numbers are shared at this time so you can tell each other about the job. Only helpers you award jobs to are sent to your home address.

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